Managed Services From i4DM

i4DM offers a full portfolio of Managed IT Services. Our core capabilities include system architecture, database design and integration, application development, system integration, IT infrastructure design and deployment, and project management.

Our team can deliver Tier1, Tier 2, and Tier 3 technical support and specializes in information security. We work closely with our customers to ensure their unique business needs are met. Managed services are available for business continuity, data protection, cloud, virtualization, and disaster recovery.

Depending on a company’s needs, we provide either end-to-end or hybrid managed services. We augment your IT team so it can focus on being a strategic part of the business.

Hybrid Service: For customers who have their own IT staff, we act as adjuncts to help manage, maintain, and secure the day-to-day operations. This allows your staff to focus on the core business.

End-to-End Support Service: For customers that choose our end-to-end service, we provide the engineering talent to assist them through our helpdesk and Network Operations Center.

Our Managed Services clients experience the following:

  • Peace of Mind: Providing backups, security, and server management, i4DM can manage and protect your network, freeing you from routine housekeeping tasks.

  • Increased Productivity: 24/7 monitoring enables us to proactively head off any network issues, resulting in substantial cost savings and less downtime.

  • Reliable Support: We’re there when you need us, providing the level of attention your business requires. Live and online support is available 24/7.

  • Reduced OpEx: Reduce operational costs and upgrade service levels with full access to our Network Operations Center and i4DM’s experienced team of engineers and technicians.

  • Guaranteed Response: i4DM provides both remote and on-site service.

How can we assist you?

  • Help Desk

  • IT Security

  • Infrastructure Support

  • Cloud or Virtualization

  • Applications

  • Databases

  • Disaster Recovery

More From i4DM

Read our case studies and get the details on how our managed services help our clients make the most of their companies.

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