Director of Professional Services
Mike has over 16 years of industry experience that includes positions as Director, Scrum Master, Project Manager, and Business Analyst. He has extensive experience with classroom training, technical writing, and business process redesign, as well as the full SDLC, including requirements analysis, testing and training, and technical and functional support. As a project manager and Certified Scrum Master, Mike has successfully managed hundreds of small and large projects from inception to post-implementation using a variety of methodologies. As the Director of Professional Services, Mike is responsible for managing 20+ direct reports and overseeing all commercial and government professional services projects, including resource allocation, budget management, profitability, project operations, and utilization.