Project Management for a Government Agency

Challenge

A government agency had a system held together by C++, COM+, and Visual Basic that was in desperate need of an upgrade. The outdated system, used by the majority of citizens, was customer-facing and tied to the cashier mainframe, creating a delicate situation. How could a state-wide system be overhauled without slowing down operations? How could the new system be maintained and serviced in the future to avoid the same problems?

Solution

i4DM launched a three-tiered approach:

• Mentored developers to insure effective deployment and establish an in-house knowledge base
• Provided support and maintenance to the current DLS system
• Migrated code from the old system to a C#.net arrangement with SQL Server

Results

• Established a cooperative culture with the in-house developers, resulting in zero downtime during the system integration
• Enthusiastic renewal of the project contract, largely in part to an extremely successful re-architecting of the object model
• Created a highly-skilled internal maintenance team to care for the new system

Download

• i4DM_Project Management_CaseStudy_Statewide Agency.pdf

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