Open Collaboration for an Industry Giant

Challenge

A legendary automotive company was establishing their presence in a developing country. Creating seven new divisions in an emerging market lead to a delicate internal structure where an atmosphere of cross-cultural collaboration and communication was an essential first step to success, however, interaction between departments was labored due to a lack of standardization. How could the underlying system accommodate the multi-lingual aspect of the business without being cumbersome? Would departments, suppliers and vendors have the freedom to safely share information across all lines of business?

Solution

• Standard workflows were established, automating content approval and publication across all divisions and departments
• Methodologies of each department were built into the information architecture, allowing high user-adoption
• Role-based security simultaneously addressed the needs of information workers, managers, IT support, and vendors

Results

• Boosted efficiency of document management and approval methods across several departments and divisions including Human Resources, Sales and Accounting
• Enhanced collaboration between departments while maintaining distinctive business process
• Increased security of proprietary information due to the new role-based system

Download

• i4DM_Open Collaboration_CaseStudy_Industry Giant.pdf

Case Studies

• Business Intelligence for Global Automotive Manufacturer
• CRM Deployment for Mid-Atlantic Technology Provider
• Custom Application Development for a Statewide Agency
• Database Replication
• Enterprise Data Warehouse for Financial Reporting
• Enterprise Operations Application
• Enterprise Portal for an International Company
• Human-Computer Interaction for a Corporate Powerhouse
• Project Management for a Government Agency
• Open Collaboration for an Industry Giant