Case Studies

  • Business Intelligence for Global Automotive Manufacturer
    Field Managers were mired in paper reports. They're responsible for quickly tracking huge volumes of discrete data for numerous dealerships to grow sales and profits, yet their time and efforts were dominated by a cumbersome paper-based reporting method that provided little except ad hoc analysis...
  • CRM Deployment for Mid-Atlantic Technology Provider
    An outdated records management system left company data in peril across the enterprise. The legacy application couldn't enforce restrictions of any kind, causing two significant problems: poor data quality and compromised data security. With no standard of data entry, customer records were inconsistent and incomplete, making customer service difficult and effective reporting next to impossible...
  • Custom Application Development for a Statewide Agency
    A statewide government agency was in a sticky situation. They had five different lines of business each running separate combinations of Mainframe, POS and IVR, creating miscommunications and gaps in efficiency. How could they get their current programs smoothly integrated into a single, unified system...
  • Database Replication
    A leader in training of licensed professionals in the financial services industry for over 25 years, this company has helped more than half a million professionals shape their future. Their exceptionally high first-time pass rates and their commitment to excellence have earned them a reputation for dependability among their 3,500 corporate clients worldwide...
  • Enterprise Data Warehouse for Financial Reporting
    The human capital consulting unit of a global financial services company had 2001 revenues of $628 million and 4,300 employees in 80 offices in the U.S. Their Health and Welfare Services group helps companies evaluate, manage, redesign and create effective health and welfare programs...
  • Enterprise Operations Application
    This construction project management company is ranked among the top twenty such firms nationally with offices and projects nationwide...
  • Enterprise Portal for an International Company
    An out-of-date, web-based system was stalling company-wide collaboration. The contribution process was cumbersome, the site was difficult to maintain and its age made it inflexible. They needed a modern web application with the ability to assist in user-content creation, control content visibility, and foster greater participation in their business process...
  • Human-Computer Interaction for a Corporate Powerhouse
    A large amount of company training was conducted through a manual process. All details and records (from sign-up to class scheduling to test scores) were complied and delegated to a third-party company to process, resulting in a lengthy and inflexible paper-based system...
  • Project Management for a Government Agency
    A government agency had a system held together by C++, COM+, and Visual Basic that was in desperate need of an upgrade. The outdated system, used by the majority of citizens, was customer-facing and tied to the cashier mainframe, creating a delicate situation...
  • Open Collaboration for an Industry Giant
    A legendary automotive company was establishing their presence in a developing country. Creating seven new divisions in an emerging market lead to a delicate internal structure where an atmosphere of cross-cultural collaboration and communication was an essential first step to success, however, interaction between departments was labored due to a lack of standardization...